We at Try Once, Inc. (“Once”) are committed to protecting your privacy. This Privacy Policy applies to the information and data collected by Once when you interact with us on our website (the “Site”) or through other channels (for example, by communicating with us), and when you use our products and services (collectively, the “Services”). This Privacy Policy describes how we collect, receive, use, store, share, transfer, and process your Personal Data. It also describes your choices and rights with respect to your Personal Data, including your rights of access and correction of your Personal Data.
For the purposes of this Privacy Policy, “Personal Data” shall mean any information relating to an identified or identifiable individual where such information is protected similarly as personal data or personally identifiable information under applicable legislation relating to data protection and privacy (“Data Protection Laws”).
Data Protection Laws sometimes differentiate between “controllers” and “processors” of Personal Data. Once is the controller of Personal Data as described in this Privacy Policy unless otherwise noted. This Privacy Policy does not generally apply to Once's processing activities in its capacity as a processor or service provider.
We update this Privacy Policy from time to time and we encourage you to review this Privacy Policy periodically. We will post any Privacy Policy changes on this page. If you do not agree with this Privacy Policy, you should not use our website or Services.
If you have any questions about this Privacy Policy or our treatment of your Personal Data, please email privacy@tryonce.com or write to us by mail at Try Once, Inc., 440 N. Barranca Ave, #5154 Covina, CA 91723.
1. What Information We Collect About You
a. Information You Provide to Once
When you interact with us via our website or use our Services, we may collect Personal Data and other information from you, as further described below.
- When You Visit Our Websites. We collect Personal Data from you when you submit web forms or interact with our websites, for example requesting more information, subscribing to our blog, or creating a login to access Content. We may ask for your email address, first and last name, and other similar business information. You are free to explore some of our website without providing any Personal Data about yourself.
- Performance of Our Services. We may collect Personal Data when our Services require you to sign up for an account, or permit you to create or modify user information, set preferences, or provide any other related information to access or utilize our Services.
- Payment Information. We collect payment and billing information when you register for paid products or services. If you give us payment information, we use it solely as authorized by you in accordance with this Privacy Policy. We use secure third-party payment service providers to manage payment processing, which is collected through a secure payment process.
- Customer Testimonials. We post customer testimonials and comments on our websites, which may contain Personal Data. We obtain each customer's consent via email or through other agreements between customers and Once prior to posting the customer's name and testimonial.
b. Information We Collect and Process When You Use our Services
- Log Files. When you visit our website or use our Services, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site, operating system, clickstream data, access times and referring website addresses.
- Usage Data. Where our Services require an account, we collect usage data when you or your users interact with the Service. We engage third-party providers to collect usage data, and we only share data with these providers in an unidentified manner.
2. How We Use Your Information
a. To Provide the Product and Services
- To Market and Promote the Services. We use the information you provide to Once to market and promote our products and services — e.g., sending information we think may be of interest.
- To Communicate with You About the Services. For billing, administrative matters, security incidents, and customer support.
- To Provide and Improve the Service. We monitor and track product usage to assess trends, improve features, and develop new content. We may share usage data externally only in an anonymized and/or aggregated manner.
- To Secure and Protect our Product and Users. To investigate and help prevent security incidents.
- Third Parties. We may receive information from third parties and combine it with other information we collect for the purposes described in this Privacy Policy.
- Social Media Features. Our website may include social media widgets that collect your IP address and set cookies to enable functionality. Your interactions with these features are governed by the privacy policies of the companies providing them.
b. Legal Basis for Processing (EEA & UK visitors only)
Our legal basis depends on the Personal Data concerned and context. We will normally collect Personal Data from you only where we have your consent or where processing is in our legitimate interests and not overridden by your data protection rights.
3. How We Share Information We Collect
a. Third Parties and Services Providers
We employ third parties to provide services on our behalf (analytics, statistics, payment processing, hosting). Service providers are prohibited from using your Personal Data except for these purposes and are required to maintain confidentiality.
b. Partners
We may share data with trusted Once partners to contact you based on your request or for relevant analyses. Partners are prohibited from using Personal Data except for agreed purposes.
c. Corporate Events
If we are acquired (by merger, acquisition, bankruptcy, or otherwise), that company would receive the information we hold. You'll be notified via email and/or a prominent notice on our website.
d. Compelled Disclosure
We reserve the right to use or disclose your Personal Data if required by law or if we reasonably believe disclosure is necessary to protect rights, safety, investigate fraud, or comply with a court order.
4. How We Transfer Data Internationally
When we share Personal Data of individuals in the EEA, Switzerland, UK, or Canada with third parties in other countries, we use legal mechanisms including European Commission–approved standard contractual clauses. Please contact us for more information about the legal mechanisms we rely on.
5. How We Store and Secure Your Information
a. Data Storage and Security
We use security technologies and procedures to protect your Personal Data from unauthorized access, use or disclosure. All Personal Data is protected using appropriate physical, technical and organizational measures.
b. Retention of Personal Data
We retain Personal Data where we have an ongoing legitimate business need. When that need ends, we securely delete or anonymize the information, or isolate it until deletion is possible.
6. Cookies and Similar Technologies
Cookies and related technologies are used by Once and our marketing partners, affiliates, and analytics providers. We use essential cookies (required for the site to operate), performance and functionality cookies, analytics and customization cookies, and social networking cookies.
You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you reject cookies, you may still use our website, though your access to some functionality may be restricted.
7. How to Access & Control Your Personal Data
You have the following data protection rights:
- Request access, correction, updates or deletion of your Personal Data.
- Object to our processing of your Personal Data, ask us to restrict processing, or request portability.
- If we've collected with your consent, you can withdraw consent at any time.
- You have the right to complain to a data protection authority about our collection and use of your Personal Data.
To exercise any of these rights, please contact us. We will respond within a reasonable timeframe.
To unsubscribe: You may unsubscribe from our marketing communications by contacting us. Customers cannot opt out of transactional emails related to Services.
8. California Privacy Rights
This section applies to California consumers. For purposes of this section, “Personal Information” has the meaning given in the California Consumer Privacy Act (“CCPA”). The CCPA requires businesses to disclose whether they sell Personal Information. Once is a business and does not sell Personal Information. We may share Personal Information with third parties if those third parties are authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure.
You have rights to request access to, correction of, or deletion of your Personal Information. These rights are not absolute, and there may be cases when we decline requests as permitted by law. Please contact us to exercise these rights.